Guidelines for 
using the website

Website Terms of Use

  • Website Terms of Use
    East Japan Railway Company (hereinafter referred to as "the Company") operates the website www.takanawagateway-city.com (hereinafter referred to as "this site") in accordance with the following terms and conditions. Customers using this site are requested to acknowledge and agree to the following terms in advance.
  • Scope of Applicability of These Terms
    The scope of applicability of these terms covers all data stored on servers necessary for the operation of this site, as well as the content composed of that data.
  • Copyright
    Copyright for the content on this site is generally held by the Company. The use of all photos, company logos, images, text, and other data published on this site—including reproduction, reuse, reprinting, electronic processing, transmission, distribution, secondary use, and any similar acts—is strictly prohibited.
  • Links
    No specific procedures are required to link to this site; however, we request that you set the link destination to one of the top pages listed in the table below. Please note that, while linking to pages other than the top pages is permitted, we reserve the right to change, relocate, or delete such pages without prior notice due to content migration, reorganization, or system maintenance. Displaying this site within a frame on a linking site may mislead users regarding the source of the information and is therefore prohibited. Please ensure that when linking to this site, it is configured to open in a new window.
    • In the case of takanawagateway-city.com
    • https://www.takanawagateway-city.com/
    However, we strictly prohibit links from the following types of websites:

    • Websites containing content intended to defame, slander, or damage the reputation of the Company, other companies, or third parties.

    • Websites created with the intent to infringe on the copyrights, trademarks, or other intellectual property rights of the Company, other companies, or third parties.

    • Websites created with the intent to engage in commercial activities by using links to this site (such as providing information from this site for a fee).

    Please note that, as a general rule, we do not accept requests for links from this site.
  • Publication in Magazines and Other Media
    In cases where this site is published in various media, such as through article publication in magazines or inclusion of shortcuts on CD-ROMs, other than through links, it will also be subject to all the terms specified in Sections 1 and 2 above. Please be sure to contact the Company in advance before publication.
  • Proposals Submitted Via the Internet, etc.
    Please refrain from sending the Company any technical or commercial proposals, or similar submissions, via the internet, etc. There is a possibility of disputes arising if there are accidental similarities with technologies, business concepts, or other developments that the Company is independently creating, examining, or implementing.
    Please note that if you send the Company a proposal or similar submission through the Internet, etc., we will handle it as follows:
    The Company will not evaluate or review the submitted content.
    The Company has no obligation to maintain confidentiality regarding the submitted content.
    Even if part or all of the submitted proposals or content is similar to or overlaps with ideas that the Company has implemented, created, or adopted, the Company will not be responsible for any compensation.
  • Precautions for Use (Disclaimer Regarding Published Information)
    The Company takes various precautions when publishing information on this site, but does not guarantee its completeness, accuracy, usefulness, or safety. Please note that the Company will not be responsible for any consequences arising from decisions made or actions taken by users based on the published information.
    The information regarding products, campaigns, etc., published on this site pertains to some of the products sold or campaigns conducted by the Company and does not cover all of them. Additionally, all information published on this site is accurate as of the time of publication. However, there may be changes to names, content, etc., without prior notice after the publication, or the published information may no longer match the actual situation due to the passage of time.
    The address of this site, including the top page, may change without prior notice. Please note that the Company will not be responsible for any issues, such as broken links or display problems resulting from changes to the address of this site.
  • Supported Browsers and OS Versions
    When viewing this site, we recommend the following environment.
    Browser OS
    PC • Microsoft Edge
    • Google Chrome
    • Mozilla Firefox
    • Safari    		 • Windows 10, 11
    (Microsoft-supported versions)
    • macOS
    (Apple-supported versions)
    Smartphone (iOS) Mobile Latest iOS version
    Smartphone (Android) Google Chrome (Android) Android 11, 12, 13, 14
    *The recommended environment may vary depending on the content.
    Please note that some content may not display correctly when viewed using environments other than those listed above.
  • About Cookies
    Some content on this site uses cookies. If cookies are disabled in your browser settings, some features may not function correctly or display properly.
    To use all content, please enable cookies in your browser settings.

    *Cookies are a technology that allows a site to store information in your computer's browser and retrieve it later. Please rest assured that the cookies set on this site do not contain any personal information such as your name, date of birth, phone number, email address, address, or account number.

    Third-party cookies managed by affiliated companies are used on this site as described below.
    When you browse the website, your user activity history (such as accessed URLs, content, and browsing order) may be sent to the relevant partner company.
    The collected cookie information will be handled in accordance with the privacy policy of the company listed below. To opt out of the use of cookies by our partner companies, please visit the opt-out page provided on their respective websites and follow the instructions.
  • About Javascript
    Some content on this site uses Javascript. If Javascript is disabled in your browser settings, some features may not function correctly or display properly.
    To use all content, please enable Javascript in your browser settings.
  • Applicable Laws and Regulations
    Unless otherwise specified, the use of this site, as well as the interpretation and application of the information posted on this site and these Terms of Use, shall be governed by the laws of Japan. In addition, if any dispute arises regarding the use of this site, the Tokyo District Court shall have exclusive jurisdiction as the court of first instance.
  • Regarding the Effective Date of These Provisions
    The provisions outlined herein will come into effect at 12:00 AM (JST) on January 31, 2025.

    Use of Intellectual Property

  • Examples of Domestically Registered Trademarks
    Intellectual property related to TAKANAWA GATEWAY CITY (name, logo, etc.) is protected by copyright and trademark rights of East Japan Railway Company, etc. Except as permitted by law, these intellectual properties may not be used without our permission. For example, "TAKANAWA GATEWAY" and the "TAKANAWA GATEWAY CITY logo" are registered trademarks of East Japan Railway Company. Please refrain from using these trademarks on stores, properties, products, services, etc., without our permission.
    Furthermore, please refrain from using any illustrations, images, programs, or other data used on this site without our permission, except where permitted by law.

    Example of a domestic registered trademark)

    ○ Global Gateway (registered trademark no. 6015256)

    ○ TAKANAWA GATEWAY (registered trademark number 6206454)

    ○TokyoYard logo (Registered Trademark No. 6242915)

    ○ TAKANAWA GATEWAY CITY logo (Registered Trademark No. 6777709)

    ○ TAKANAWA GATEWAY Link Scholars’ Hub (Registered trademark No. 6839260)

    ○LINK Lounge (Registered Trademark No. 6853710)

    ○THE LINKPILLAR (registered trademark no. 6839743)

    ○GATEWAY Tech TAKANAWA logo (Registered Trademark No. 6929192)

    ○LiSH (TAKANAWA GATEWAY Link Scholars' Hub) Logo (Registered Trademark No. 6947307)

    ○ Takanawa Link Line (Registered Trademark No. 6947364)

    ○ Ekipark (Registered Trademark No. 6953010)

    ○ Gateway Park (Registered Trademark No. 6953011)

    ○Gateway Studio (Registered Trademark No. 6962823)

    ○ TAKANAWA GATEWAY Convention Center logo (Registered Trademark No. 6979766)

    Web Accessibility Policy

    JR-EAST is committed to creating a comfortable railway experience for all customers, promoting initiatives aimed at ensuring accessibility.
    To ensure that all customers can equally access information and use various services on our website, we are committed to ensuring and improving accessibility based on JIS X 8341-3:2016, "Guidelines for Design with Consideration for the Elderly and Persons with Disabilities – Information and Communication Equipment, Software and Services – Part 3: Web Content.

  • Scope of Application
    We aim to make as many pages as possible on the TAKANAWA GATEWAY CITY website (https://www.takanawagateway-city.com) compliant with accessibility standards.
  • Target Compliance Level
    Compliance Level AA
  • Evaluation Results
    2024 Fiscal Year

    • 2024 Fiscal Year Evaluation Report